We are a small family owned business whose policy is NOT to overbook our scooters. Once a scooter is reserved by you, it is no longer available to other guests. For this reason, please let us know as soon as possible if you must cancel your reservation. Please note our cancellation policy below.
Reservations with Strasburg Scooters may be canceled or rescheduled with 48 hours notice of the scheduled tour to receive a full refund. Cancellations without 48 hours notice will not be eligible for a refund. Strasburg Scooters will make the final determination whether a tour will be canceled/rescheduled in the event of inclement weather. This decision will be determined by the road conditions as they pertain to safety of the riders. Strasburg Scooters will make every attempt to give advance notice of any cancellations, however this cannot be guaranteed as weather conditions may vary.